Quality Program Analyst - Level 2

Newark, NJ Full-time

Position Summary – The Analyst II, Quality Programs works as an analyst for New Jersey Innovation Institute’s (NJII's) quality reporting programs; such as: the Practice Transformation Network, the NJII Qualified Clinical Data Registry, and the Merit-Based Incentive Payment System Registry. The Analyst II, Quality Programs will work directly under the supervision of the Service Line Manager or Director. The Analyst II role is responsible for both client-facing communications and consulting work on assigned service lines, as well as assigned projects relating to internal operations and NJII products and services.


Person Reports To – Service Line Manager or Director

Supervises – May supervise Project Assistants

Essential Functions –

  • Lead assigned projects assigned by the service line Director relating to Quality Reporting Programs;
  • Analyze, evaluate, and document program requirements and revisit requirements as program changes are made;
  • Identify additional requirements by establishing personal rapport with potential and actual clients and with other stakeholders in a position to understand service requirements;
  • Provide consulting, education, and technical support directly to clients;
  • Work with internal staff to identify areas of improvement in current operations, and work with senior staff and supervising managers to implement improvement actions;
  • Lead and participate in the development of relevant tools and processes related to assigned projects; 
  • Analyze and report on project performance measures;
  • Ensure that assigned projects adhere to a standard process, if appropriate;
  • Coordinate and facilitate meetings, webinars, and conference calls with external customers and/or stakeholders, and internal committees;
  • Produce meeting materials, by working with senior staff to obtain appropriate project guidance; 


Additional Functions –

  • Serve as a team leader in ad-hoc workgroups or taskforces, when needed, and with guidance from senior staff and supervising managers to complete thorough and accurate assignments;
  • Coordination and integration of project team efforts;
  • Work directly with technical teams periodically as necessary to communicate business requirements and oversee requirements approval process
  • Maintain documentation on project deliverables and technical release schedules, and communicate updates to the project team
  • Support and mentor new staff and interns in project-related areas;
  • Participate in interdepartmental or cross departmental activities, including providing program-specific expertise when needed.
  • Draft and distribute meeting minutes to NJII key contacts and clients
  • Perform other duties as assigned by management


Prerequisite Qualifications –

  1. Education/Degree Required - Bachelor’s Degree at an accredited College or University required


  1. Years of Experience Required - Minimum three (3) years of experience in the healthcare industry or quality-related job function.


  1. Knowledge/Skills Required
  • Microsoft Office Suite
  • Familiar with new healthcare quality reporting regulations (e.g MIPS, MU Stage 3, CPC+)
  • Requires effective communication skills, both verbal and written
  • Ability to work directly with customers and clients autonomously


Preferred Qualifications –

  • Well organized, critical thinker with ability to excel on a team
  • Conducts oneself at all times in an ambassadorial, committed and personable manner demonstrating respect for the position, fellow colleagues, departmental integrity and the university's best interests
  • Ability to succeed managing multiple projects and priorities with tight deadlines
  • Ability to use independent judgement and critical thinking effectively and consistently
  • Willingly cooperates and works collaboratively with all staff to accomplish goals.
  • Able to communicate effectively with clients and cross-functional teams verbally and in writing

Apply for this opening at http://njii.recruiterbox.com/jobs/fk0fxeb?apply=true